OPERATIONS
Hospital operations are part of the clinical system, not an afterthought.
Reception, token management, billing, staff governance, locations, communication and reporting sit around the same tenant and patient model.
Dashboard
SOURCE-ALIGNED PREVIEWControl room
Today’s activity stays connected to the encounter context.
Today’s encounters24demo state
Waiting vitals04queue state
Consultation09active
Follow-up07due window
Patient flowToday
ReceptionToken issuedRegistered
VitalsEncounter intakeCompleted
DoctorConsultationWaiting
LabInvestigationPending
Selected encounterDemo patient
Patient IDEPV-260921-0142
VisitVIS-000241
Daily token018
StageWAITING_CONSULTATION
Patient
SOURCE-ALIGNED PREVIEWLongitudinal record
Identity, continuity history and current encounter sit together.
AP
Permanent patient identity
Identity confirmedDemo Patient
EPV-260921-0142 · 43 years · Male
History
PMHHypertension · Type 2 DMChronicDiabetes mellitusHome medicines2 active medicines
Current encounter
VisitVIS-000241Token018Check-inFollow-up
Continuity
AllergiesNone recordedDocuments3 linkedFollow-up7 days
Clinical
SOURCE-ALIGNED PREVIEWVitals and encounter intake
The clinician gets the same encounter, not a newly inferred one.
BP128/78mmHg
Pulse78/min
SpO₂98%
Weight68.5kg
BMI24.7kg/m²
Clinical intakeEncounter VIS-000241
HandoffProvenance
Entered byNurse / demo
Created09:42
Next stationConsultation
Prescription
SOURCE-ALIGNED PREVIEWStructured prescription
Diagnosis, medicines, dosing, follow-up and verification form one clinical output.
Prescription
QR / UUID readyRX-260921-00483
Diagnosis: Type 2 diabetes mellitus · ICD-10 E11.9
| Medicine | Dose | Frequency | Route | Duration |
|---|---|---|---|---|
| Demo medicine | 500 mg | BD | PO | 30 days |
| Demo pediatric-ready syrup | 5 mL | OD | PO | 7 days |
Follow-up: 7 daysReferral: NoneAdvice: Stored with Rx
Diagnostics
SOURCE-ALIGNED PREVIEWLab lifecycle
Order, collection, result, verification and release remain distinct states.
ORDERED
BILLED
COLLECTED
RESULT_ENTERED
VERIFIED
RELEASED
Investigation orderLAB-000187
PanelDiabetes follow-upSampleSerumPreparationFasting as configuredStatusResult entry
Result entryOperator
HbA1c7.1% · ref 4.0–5.6
Creatinine1.0mg/dL · ref per lab
Billing
SOURCE-ALIGNED PREVIEWFinancial handoff
Consultation payment stays separate from later laboratory and pharmacy charges.
Bill 1 · Consultation₹600Paid · UPI
Bill 2 · Lab / Pharmacy₹1,250Pending · depends on ordered services
Encounter stateOpenPayment is not encounter completion
Transaction trailNot editable after close
Bill created08:48Consultation
Payment received08:49UPI
Lab order created09:18HbA1c
Pharmacy order09:21Pending dispense
People
SOURCE-ALIGNED PREVIEWStaff and governance
Position, system role, credentials, training and capability remain separate.
Hospital
tenant
tenant
Medical Directorposition
Hospital Adminposition
Lab Managerposition
System role
Roleclinical
Capabilityprescription.write
LocationOPD 01
Credential & training
CredentialMedical registration
VerificationVerified
TrainingCurrent
Security
SOURCE-ALIGNED PREVIEWAccess and audit
Authorization, permission changes, activity and verification create the trust layer.
Capabilityprescription.writeAllowed
TenantDemo HospitalScoped
AuditACT-004912Recorded
VerificationRX-260921-00483UUID active
Activity logLatest event
Prescription signedDoctor demo09:31
Permission changedHospital admin08:52
Lab result enteredLab operator09:38
DEMO DATA Interface previews are intentionally synthetic. Labels, relationships and workflow states are derived from EPIOVIA's current source and blueprint, not patient data.
BILLING
Two financial points, separate facts.
The blueprint defines consultation payment at check-in and later lab/pharmacy charges only when those services are actually applicable.
POINT 1
Consultation
Encounter, service, fee, discount/waiver, payment method, reference and cashier.
POINT 2
Lab / Pharmacy
Downstream charges after orders, with separate or combined bills depending on hospital configuration.
CLOSE
Reconciliation
Corrections happen through reversal, refund, adjustment or approval. Silent edits after close are prohibited.
WORKFORCE
“Add user” is not the end of an employee lifecycle.
The blueprint expands HR from a user record into recruitment, onboarding, KYC, credentials, training, attendance, leave, payroll, performance and exit.
Aadhaar/PAN/bank details with private storage and verification
Registration, license, certificate, expiry and privilege
Mandatory training, provider, completion, expiry, certificate
Shift, attendance, entitlement, request and approval
Salary structure, deductions, statutory items, payslip and payment status
Appraisal, incidents, warnings and corrective action
Resignation, handover, access revocation and final settlement
COMMUNICATION
Communication should never block a clinical page.
The blueprint calls for an outbox and queue between the application and future provider adapters for WhatsApp, SMS, email and voice. That keeps patient-facing workflows resilient when an external provider slows down or fails.
Application→Outbox→Queue→Provider adapter→Provider→Delivery webhook→Message log